• Service Mission

    Providing professional service wholeheartedly, putting customer in the first place unconditionally


    Service Commitment

    High quality, high efficiency, cordial patience, enthusiastic care, considerate until problem solved and customer satisfied.


    Free installation, debugging and training:

    365-day hotline and fast response to customer request;

    Service team providing professional technical support;

    Regular phone follow-up, and after-sales consultation service;

    Whole service process strictly abiding by ISO13485

    Contact Information:

    When calling, please have the following information handy:
    1. Product name, Model Number and complete descriptions of the trouble
    2. The complete name, address and phone number of your facility
    3. For parts order, the required spare or replacement part number(s)


    PSK provides a one-year-warranty for all warranted products,6 months for bladder’ECG cable and SPO2 cable ,3 months for baldder. The warranty period begins on the date of products shipped to Customers. If Customers promptly notify PSK of Customer's Warranty Claim hereunder, PSK will adjust,repair or replace (with new or exchanged replacement parts) the PSK's products.
     Exemption of Warranty
    PSK's obligation or liability under this Warranty Policy does not include any transportation or other charges or liability for direct, indirect, or consequential damages or delay resulting from the improper use or application of the products.